Care information & guarantee

Care information & guarantee

Looking after your new Reco wall panels

Find out more
Reco products and your guarantee

Our panel products are made from Acrylic capped ABS or PVC. This is the same material used to manufacture shower trays and baths. The surface is protected by a high gloss or satin hard coat that gives excellent scratch resistance. With no grout employed the panels are extremely easy to clean and maintenance free.

Your panels are guaranteed against faulty materials or manufacture for a period of 10 years providing it has been installed and maintained in accordance with the manufacturer’s instructions and subject to normal wear and tear (see our full Terms & Conditions here). 


Subject to the following terms and conditions: 

• The product must be installed and maintained in accordance with the manufacturer’s instructions, which can be downloaded from here.

Reco Surfaces® High Grab Adhesive/Sealant must be used and is available to order from us directly. 

• The guarantee does not cover any damage caused by improper use, abuse, negligence, accidents, fire, natural disasters, or any other external factors beyond the control of Reco Surfaces. 

• The guarantee does not cover any alterations, modifications, repairs, or replacements made to the product. 

To make a claim under this guarantee, the customer must contact Reco Surfaces within 30 days of discovering the defect and provide proof of purchase, installation, and the nature of the defect. Reco Surfaces will then inspect the product and determine the appropriate course of action, which may include repairing, replacing, or refunding the product at its sole discretion. 

Recycle your products 

For more information about how to recycle your products at the end of their life please contact Reco on the number below. 

For further info or technical help please contact us.

How to care for your Reco panel

Simply wipe the surface using a mild detergent and damp cloth.


There is no need for harsh chemical cleaners or bleach


Rinse well. In the bathroom take special care to remove deposits of soap, shower gel or shampoo which may accumulate on the silicone seal at the bottom of the panel and in the corners. If needed use a toothbrush to gently remove from joints any discoloration caused by hard water etc. Fix dripping taps and shower heads, which if ignored will cause staining and lime scale build up. Ensure bathroom is well ventilated. Exceptional marks may be removed with stronger cleaners and a damp Scotch pad.


Do not use scouring pads which may damage the scratch resistant surface


Light scratches on gloss panels can be removed with multi surface spray polish or acrylic bath repair kits.